Appliance Zone - They don't care about you
I'm tried to order door handle for Samsung refrigerator.Before that,i'm contacted via e-mail to rep.and ask about right part,(I provide them model # and s/n)They said,we have it and gave me link to .I make an order,they ship pretty fast.BUT,it was wrong one.E-mail them with pictures how that looks like.Answer: we sorry,this is RA #,but shipping is yours(Back and forth $20).We sorry,but this is correct part# ,Please order that.I did it again.I sent old back to them and received another one.Can you imagine,IT WAS WRONG Part again!!!OK!I want to call them,but no phone # to reach them.Again lot of e-mails.I even wrote e-mail to their boss.Answer:OK! This is 6 different door handles,you can choose any.This is nice ,isn't it?And after all month later,no money was return for first returned part.Second,sent yesterday,with signature required service.(another $20 shipping).And finale e-mail from them(after I order RA #):We are provide you correct part by our books and we don't want you send this "wrong" part back to us!!!
IT WAS *** ME OFF!!!
Thank you guys!You are perfect to *** customers!NEVER AGAIN!!!
More Review Details
- Monetary loss:
- Product or service
- Door Handle
- Review category
- Appliances and Electronics
You May Also Like
- "I purchased a 50-inch TV during the first shopping event at Walmart Thanksgiving Day for the one hour guarantee. Upon arriving home (2-hours away from the store), I entered..."
- "I bought an element TV 42" at target and two months after the TV started to turn off by itself every 5 minutes. I went to target and couldn't return..."
- "Hearthware has redesigned a new "Power Dome" that they say will withstand the temperature of the oven (why they would have designed a dome that doesn't withstand the heat, nobody..."
- "I purchased in June a Lazy Boy sofa, reclined and love seat...along with the customer care warranty. Total price w tax and delivery was 3,400 dollars. As with most women..."
- "About me: I have a spotless record, not even a parking ticket. My Credit reports was great with nothing bad on it. "Till now" I closed my account..."
- "I have so far NOT rec'd 5 items. They wont refund, cause it shows it made it to my town 1 item didnt fit description 1 item is broken I..."
- "I bought a $14.00 pair of earrings that looked beautiful on their website. They looked stunning, and I was so excited to get them. I got them in the mail..."
- "Watch out for Lam.Nguyen @infinitioftampa.com , he'll attempt to scam you. I was interested in a pre-owned QX56 and he scammed me for over three days leading me to believe..."