1 comment

When my dishwasher element part number wasn't in stock, they gave me an alternate that didn't fit. After waiting almost two weeks for the part, I didn't want to wait the time to send back and wait for a new part not knowing if that one would fit.

I bought the correct part from a local store. I returned the part to AZ for a refund and boy what a hassle! They argued about me not buying the right part from them, they had to discuss with their credit dept if they would give me a refund, they said I didn't return all the parts back (I returned all parts they sent me), and all this time I had to call/email them - they didn't contact me. This took months for a $30 refund.

It's not worth the hassle dealing with them. I'll pay a couple of bucks more and get the right part the first time.

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You wasted too much time talking. I'd mail them a box of miscellaneous junk once a week and include photocopies of one side only of a $10 and $20 bill. Repeat until you are tired of the game.

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