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ApplianceZone.com in Corydon IN is a complete scam from the start. Their CEO is a James J.

Allen the "inventor" of some idiot tool and he decided to open an internet appliance part company. They have No phone access, only email and "chat" reps who don't know what they are doing. I discussed getting a simple glass microwave dish; upon giving them the make and model number 3 different reps suggested 3 different dishes ranging in price from $15.95 to $42.50. Upon asking one of them if they were sure of the right part I ordered.

It was the wrong part - now the fun begins. They do not have their return policy online - only after you go through an email questionnaire do they give you a return authorization.

As part of that they Do Not return any of your postage and the Do Keep and not refund anything they feel that they had to order from another Vendor But Do Not refund you - what racket. I have filed complaints with the BBB and Pissed Off.com - anyone wanting specifice email me at bruno515@***.net.

Location: Middletown, Rhode Island

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Addalee Uee

I guess it's OK to rip honest people off. They take you money and don't seem to give a ***

Dinero Jmp

They're also using ApplianceZone.net

Guest

They also work under the name Thrift Appliance Parts....I guess their 1st name was too smudged

Guest
reply icon Replying to comment of Guest-835524

Should be rip off appliance zone

Guest

The only way this company will refund your money is if you get the Better Business Bureau (BBB) involved. Review the complaints on file.

By you filing a complaint and ApplianceZone resolving, they have been able to increase their rating from an F to B. I find this action amazing, as it should be an F based on my experience with this firm.

Guest

guaranteed low price...sears was $170 vs their $260 for the same price

Guest

Hi everyone alert watch out for the Appliance Zone scammer. I was looking for a Hood Exust range fan for my new kitchen and wanted to find a cheaper one at a good price.Well I found this place and wow what a deal.This fan was 63.02 and found out I had to pay addition to this another 30.63 and was told there supplyers did not have anymore of these left after I paid for it.And been wanting for it since August 26th. And I mentioned a refund of the money and never got it back yet.I was going to get it back in 72 hours and didn't see it yet.I sent the payment in Paypal and they did take the money.And I filed a complaint with them a open case right now.So now I think they lost their privilages now.Their going have to pay up before they can use it again.

Delroy Dcq

This company Appliance Zone is Stealing MOney and committing Fraud. I have sent back two parts same day same time have proof of delivery and they are saying they did not get the part that they owe $265 to me for returning.

They refunded the cheaper part and now are not answering me back on email. I confronted the lie and am getting no where.

This is Fraud Absolute fraud. The company needs to be brought to deal with what they are doing to comsumers.

Delroy Dcq

Fraud

Guest
reply icon Replying to comment of Delroy Dcq

Try Sears Service next time...after all the years of expensive and bad repairs from 'fly by nites' trying to be cheaper, I found Sears stands behind all their work and refunds. I recently used them to install a 'dryer element'...for 193.99 I not only got the part, service call and a year warranty up to $500.00 to cover my 9 yr old dryer.

The service repairman come out in 2 days. It was a relief.

I am a senior citizen and have no connection to Sears.

Guest
reply icon Replying to comment of Delroy Dcq

Don't ever do business with anyone that doesn't offer an address or phone number, and always make sure before you order or buy, the address and phone is listed and working. When phone conversations with businesses say the call is being recorded, then record it too.

Guest

I ordered a part for my washer and have not heard from them at all email after email with no answer will never order from them again and I tell other contractors the same thing they are ripoffs

Guest

Beware, I have had the same experience as many others. I ordered the part and heard nothing from the company.

I chatted with a rep and he said it was on back order and would be shipped the next week. I then heard nothing after that next week. I chatted again and the part was still on back order and would be shipped next week.

The rep that found and ordered the part for me had to have known the part was on back order and never once mentioned to me that it was.

This is poor customer service and a terrible way to do business.

I would not recommend doing business with this company. Find some place else even if you have to pay a little more.

Guest

Sorry to hear of problems but I had nothing but good luck with Appliance Zone. I ordered and had special shipping needs which they filled at no additional cost.

Recieved element for oven 5 days later. Thank You for a job well done.

Guest
reply icon Replying to comment of Guest-329407

***

Guest
reply icon Replying to comment of Guest-329407

u must work for them

Guest

I had a terrible experience too. Order a part they said was in stock and 2 days later they said it would take 3 weeks to get in.

I asked for refund and they said it would take 2 weeks for a refund. Still waiting for a refund..They are ***.

I reported them to the BBB for bad business practices. Plus their site is so slow.

NEVER ORDER FORM THEM!

Guest

I was sent an aerosol can instead of a thermostat. I was unable to resolve the matter.

Disputed the charge.

Have been sent to collections. Pure fraud.

Guest

Charged me $10.05 more for overnight shipping than the site reported the cost is!!!!!!!!!!!!

calvin r Rcz

DITO ON ALL OF THE ABOVE.

COMPLETE RIP OFF NO CUSTOMER SUPPORT AT ALL.E-MAIL AFTER E-MAIL ????????????????

IF JUST ONE CONSUMER IS SAVED FROM ORDERING FROM THIS ??? COMPANY IT WWILL BE WORTH THE 52.00 DOLLARS I WON,T GET BACK FROM APPLIANCE ZONE.

SHAME ON ALL OF YOU

BET THAT YOU SLEEP GOOD AT NIGHT AND GO TO CHURCH ON SUNDAY.LAWYERS,CAR SALES PEOPLE AND ROOFERS OR BETTER THAN YOU

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