Appliance Zone
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Appliance Zone Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Appliance Zone has 1.6 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good prices, Website works well, Can send back.
Cons: Customer service, Cant talk to anyone, Do not have one.Recent recommendations regarding this business are as follows: "hope there is no problem with your order", "Be able to reach a person on the phone to resolve issues", "My UPS 1Z435373****837973", "I wouldn’t recommend this part.", "Dont use them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Appliance Zone has 1.6 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good prices, Website works well, Can send back.
Cons: Customer service, Cant talk to anyone, Do not have one.Recent recommendations regarding this business are as follows: "hope there is no problem with your order", "Be able to reach a person on the phone to resolve issues", "My UPS 1Z435373****837973", "I wouldn’t recommend this part.", "Dont use them".
Most users ask Appliance Zone for the delivery of goods as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Appliance Zone Reviews
"I appreciate you but my order was wrong"
Item too small for my stove I was told it was compatible with mines but it wasn't so I'm sending it back, hopefully you all will send me a return slip
"Phone number on website incorrect, cannot speak with a person"
phone number on website incorrect, cannot communicate with a person, no refund of your money--just in in store credit User's recommendation: hope there is no...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Wrong part
Spokane, Washington
Phone number on website incorrect, cannot speak with a person
User's recommendation: hope there is no problem with your order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
USPS returning my package wrong address
Preferred solution: Deliver product or service ordered
User's recommendation: My UPS 1Z435373****837973
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking on order
- Get the price at affordable
- Can not get anyone to respond to my phone call or order
Preferred solution: Deliver product or service ordered
Hinsdale, Illinois
I don’t have model number and part number and unable to fill out the return request for the electric stove knobs
User's recommendation: Be able to reach a person on the phone to resolve issues
Chicago, Illinois
Defective parts
User's recommendation: I wouldn’t recommend this part.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irvington, New Jersey
Parts
User's recommendation: Dont use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Griffin, Georgia
I've been trying to return the wrong item without luck of getting a return
Preferred solution: Full refund
I ordered the the wrong part by accident and cancelled the order in 4mins. A A
User's recommendation: Allow your customers at least 15 mins to cancel orders.
I ordered a part and the electrical connectors do NOT match. Am I missing something or what do you think?
The longer I am trying to get my story explained, the more frustrated I become. I need someone to simply call me and help me determine how to resolve this mess. Thanks for any help you can offer.Don
- Local
- In transition
Preferred solution: Deliver product or service ordered
User's recommendation: Go slow and document everything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The part number on the package was correct but the part itself was not.
- No apparent way to contact a human
- No means to contact them via phone
Preferred solution: Deliver product or service ordered
User's recommendation: S
Abysmal customer service
Ordered a product from Appliance Zone LLC. Product was shipped via Fedex smartpost.
Fedex tracking showed that part was delivered but part was never received. Tried to find phone number... NO PHONE. Tried to find email...NO EMAIL.
Called FEDEX who said only shipper could make inquiries about shipping because smartpost shipping was actually a third party vendor. Submitted online form inquiry to Appliance Zone. Received reply from "Paula" saying I had to contact Fedex. Replied that Fedex said only they could make inquiries.
"Paula" replied insisting that I had to contact Fedex. I Replied, repeating what I had said earlier. "Paula" replied saying they could not help me any further.
I submitted a VISA credit chargeback request. Still waiting for outcome .
- Prices seemed low
- No phone no email no customer support
Preferred solution: Full refund
User's recommendation: do not use this company. They either do not understand their own business are a SCAM operation.
Fort Lauderdale, Florida
No one to contact.
User's recommendation: Be careful since you cannot edit
Need return Authorization
Preferred solution: I need the return authorization to send back the part and get store credit.
I need to order another part, can access your website
Preferred solution: Deliver product or service ordered
Wenatchee, Washington
Poor company
User's recommendation: Don't order from this company
About
Appliance Zone was established in 2008. It is one of the leading companies in the internet offering appliance parts for sale in the United States. The company holds an ample stock of the device of parts for many leading manufacturers. At Appliance Zone, such goods are available as microwaves, refrigerators, stove oven range and more. The company carries appliances of such brands as Maytag, Whirlpool, GE, Amana, Bosch, KitchenAid, Jenn-Air, Dacor, Magic Chef and more. One can choose various shipping methods such as economy shipping, standard shipping, express shipping, nextday shipping, and international shipping. Appliance Zone operates a network of more than 30 warehouses in the United States.
Appliance Zone is ranked 763 out of 2839 in Appliances and Electronics category
USA
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